We are looking for a Field Based Account Manager

Location: Field/Home Based

Salary: £40,000-50,000 plus commission (OTE £40-50K)

Hours: 37.5 hours per week, 9am-5.30pm Monday to Friday

Work pattern: Hybrid, 3 days in the office

About the role

The Field Based Account Manager is responsible for developing, managing, and growing customer relationships through face-to-face visits, strategic account planning, and proactive sales activity. This role combines relationship management with new business development, ensuring customers receive exceptional service while driving revenue growth across the territory.

Key responsibilities

Manage and grow a portfolio of customer accounts, maintaining regular face‑to‑face contact across the assigned region.
Identify, pursue, and close new business opportunities, including prospecting, lead generation, and territory development.
Conduct on‑site customer meetings, and strategic reviews to understand customer needs and future plans.
Develop tailored account plans to maximise retention, revenue, and long‑term partnership value.
Negotiate pricing, contracts, and commercial terms in line with company guidelines.
Monitor competitor activity and market trends, providing insights to support strategic decision‑making.
Collaborate with internal teams (operations, marketing, technical support, finance) to deliver seamless customer experiences.
Maintain accurate CRM records, including visit reports, pipeline updates, and opportunity tracking.
Achieve or exceed sales targets, including revenue, volume, margin, new business acquisition, and customer retention KPIs.
Represent the company at industry events, trade shows, and customer workshops when required.

About you

Proven experience in field sales, account management, or territory management.
Strong ability to build rapport and trust through face-to-face interactions.
Confident presenting solutions, negotiating deals, and closing opportunities.
Commercially astute with strong understanding of pricing, margins, and value propositions.
Comfortable working independently while collaborating effectively with internal teams.
Competent with CRM systems and digital tools for planning and reporting.
Excellent planning and organisational skills, with the ability to manage a busy field based schedule.
Highly self motivated and target driven.
Professional, credible, and confident in customer facing environments.
Strong communicator with excellent listening skills.
Resilient, adaptable, and able to thrive in a fast paced sales environment.
Strategic thinker with a proactive approach to problem solving.
Relationship focused with a genuine interest in customer success.

Qualifications

Full UK driving licence and willingness to travel regularly within the territory.
Right to work in the UK.

What we offer

Competitive base salary.
Generous holiday allowance and flexible working arrangements.
Supportive, inclusive culture with and cross-functional collaboration.

How to apply

Please submit your CV and if you wish, a brief covering note outlining your relevant experience and why you are interested in this role. We will review applications on a rolling basis and contact shortlisted candidates to arrange interviews.

We are committed to equality of opportunity and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.